Need assistance? We're here to help! Whether you're a gamer needing support, a professional seeking expert advice, or just looking for some information, we're ready to assist you with world-class excellence and a friendly, professional touch.
To get in touch with our dedicated Customer Service Team, simply fill out the form below. This will allow you to send us a quick email detailing your concerns or queries. We strive to provide clear, engaging, and detailed responses to all your inquiries.
If you prefer talking to a real person, don't worry! Just click 'Need Help?', choose 'Something Else', and select 'Speak with our Team'. We value and respect your preferences, ensuring we are available through multiple communication channels.
For Customer Service Enquiries:
Call Us: You can call us on 1300 862 781.
Due to the technical nature of some inquiries, we might need to delve a bit deeper to provide you with the most accurate and comprehensive solutions. While we may not always have an instant resolution, rest assured we will get back to you as soon as possible with a solution.
For Corporate Sales Enquiries:
Looking to set up a corporate account? We’ve got you covered! For select customers, we offer convenient payment terms, including Direct Deposit, BPAY, Credit Card, and 30-Day Credit Terms. Plus, you’ll have access to our dedicated Corporate Team based in Australia, with years of experience assisting B2B and B2C customers. Our team has the tech know-how to understand even the most complex problems and find the perfect solutions for your business.
Ready to get started? Contact our friendly Corporate Team on 1300 286 278 or corporate@umart.com.au, and we’ll discuss the details and send you an application form. Once approved, you can start ordering immediately. Feel free to explore our extensive product range online to see what we can offer your business.
Please Note: Our Corporate Sales Team are available from 9:00am - 5:00pm Monday through Friday and are closed on weekends.
Customer Service Availability:
Monday - Saturday: 9:00 am - 5:30 pm (AEST)
Sunday: 10:00 am - 3:00 pm (AEST)
Public Holidays: Closed
Our stores eagerly welcome you during weekends as well! To find out more about our store locations or operational hours, please click here.
We invite your feedback and comments and are always eager to learn how we can improve. How was your experience with our Customer Service Team? Share your thoughts with us!
