Need assistance? We're here to help! Whether you're a gamer needing support, a professional seeking expert advice, or just looking for some information, we're ready to assist you with world-class excellence and a friendly, professional touch.

To get in touch with our dedicated Customer Service Team, simply fill out the form below. This will allow you to send us a quick email detailing your concerns or queries. We strive to provide clear, engaging, and detailed responses to all your inquiries.

If you prefer talking to a real person, don't worry! Just click 'Need Help?', choose 'Something Else', and select 'Speak with our Team'. We value and respect your preferences, ensuring we are available through multiple communication channels.

For Immediate Assistance:

• Call Us: You can call us on (07) 3369 3928.
  

  Due to the technical nature of some inquiries, we might need to delve a bit deeper to provide you with the most accurate and comprehensive solutions. While we may not always have an instant resolution, rest assured we will get back to you as soon as possible with a solution.
  

  
  

Important Note: To optimise efficiency and ensure high-quality service, our in-store staff are dedicated to processing orders and are not available by phone. Our specialised Customer Service Team is committed to addressing all your inquiries and concerns, allowing our in-store staff to focus on processing orders and assisting customers in-store.

Customer Service Availability:

• Monday - Saturday: 9:00 am - 5:30 pm (AEST)

• Sunday: 10:00 am - 3:00 pm (AEST)

• Public Holidays: Closed
  

  
  

Our stores eagerly welcome you during weekends as well! To find out more about our store locations or operational hours, please click here.

We invite your feedback and comments and are always eager to learn how we can improve. How was your experience with our Customer Service Team? Share your thoughts with us!