Need to cancel your order? No worries, we’ve got you covered. If you have any questions or need advice before making a decision, our friendly Customer Service team is here to help.
If you still want to go ahead and cancel, we can cancel any order that hasn't been collected or dispatched yet.
Here’s how to get in touch with us:
When contacting us, it’s helpful to have your order number and the reason for cancellation (if applicable).
Once we process your refund (usually within one business day), it can take 3 to 5 days for it to appear in your account.
Some orders, like pre-orders or custom PC builds, might not be eligible for cancellation. If your order has already been dispatched, we'll need to wait for the item to arrive before processing the cancellation.
Want to know more about our Returns Policy? Click here.
Want to know more about our Warranty Policy? Click here.
