All orders with Umart must be completed via our website. You will receive an email to notify you when your order is ready to be collected or when your item has been dispatched, along with the relevant tracking details. In addition, you can view the status of your order at any time by checking the order history of your account on our website or by clicking here.
It takes 1 Day, Excluding Weekends, for us to process your order and you will receive tracking details via email once dispatched. For more information relating to the delivery of your order, please click here.
Cannot locate your order
If your order is not listed on the pending orders page, please check the completed orders section.
Unfortunately, if your order was cancelled, there may have been a problem during checkout, and our system has automatically cancelled the order. Please try placing the order again and double-check the payment method details or try another method.
If none of these scenarios applies to your order and it has been processing for over a day during our operating times, please check your email or contact us here to investigate. There might have been an issue that needs your attention.